DuPont Credit Analyst/ Analista de Créditos - Centro de Servicios - DF México in Distrito Federal, Mexico

Credit Analyst/ Analista de Créditos - Centro de Servicios - DF México (Job Number: 198093W-01)

Description

We celebrate the diversity of thoughts and experiences and are convinced that our inclusive and collaborative culture strengthens and enriches our organization. Our purpose is to encourage all people, in their uniqueness, to freely share their thoughts and ideas, helping to find innovative solutions to solve the biggest challenges in the world.

We are looking for professionals to join our Finance share service team located in Mexico, DF. If you Join us, you´ll help us to provide solutions to different regions, improving our results and customers experience.

Some of your main responsibilities will be:

  • Handles standard collection activities for mid to high impact customer accounts, which includes cash in advance and credit card customers.

  • May provide credit support to other legal entities.

  • Primary interface with Finance, Business, Sales & Marketing leaders for the BU.

  • Interacts with Customer Service Reps and Accounts Receivable Appliers for resolution of remittance misapplications, offsets and other customer-related account reconciliations as and when identified.

  • Escalates unresolved issues such as disputes and underpayments.

  • Receives operational & functional guidance from Credit Managers.

  • Participates and implement process improvement initiatives to standardize and streamline credit and collections processes, procedures.

The positions will handle the operation of LATAM, so Intermediate English level would be appropriate.

We also give great value to skills such as capacity of organization and execution, initiative ownership and team work.

Qualifications

2 – 3 years experience in similar positions is a must (customer service, call center, etc).

If you want to be part of an amazing experience of development in one of the most important sciences companies in the world, we´ll be waiting for your post!

Primary Location: Latin America-Mexico-Distrito Federal-Mexico, D.F.

Organization: Corporate

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Entry Level

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.