DuPont Sourcing & Logistics Assistant in Kinston, North Carolina
Sourcing & Logistics Assistant (Job Number: 200920W-01)
DuPont is seeking an outgoing Sourcing and Logistics Assistant to join our Industrial Biosciences team in Kinston, NC! If you are a motivated individual with a history of high performance, then this is the role for you! DuPont offers an excellent benefits package that includes a generous 401k match, health and dental insurance, 15 days of vacation, a variable bonus plan, and much more!
The Sourcing and Logistics Assistant will be responsible for customer relations and account management. The successful candidate will be managing the customer experience through handling customer ordering, invoicing, credit management, customer communication and overall account management. This position is in an SAP Environment and processes are managed through it. The Sourcing and Logistics Assistant will operate as part of a team-based environment and requires strong communication and interpersonal skills. This is a global organization and the individual will partner with other groups from Asia and Europe. Successful candidates will be able to navigate in a fast-paced environment and be able to operate multiple systems, including a high-level knowledge of Microsoft Windows and Office products.
Responsibilities include, but are not limited to:
Check global and localinventory for each order; manage open orders
Process ordersindependently through order management system to include both internal andcorporate support functions (i.e., plant, financial, accounting, supply chain, etc.)
Troubleshoot internalsupport system(s)
Create reports throughthe data warehouse tool for Sales & Supply Chain
Process samples,customer direct and distributor orders to meet customer requests; manage allorder processing needs for at least one Key Industry account
Process complaints andprovide follow up to QA for company files
Maintain strongworkflow efficiencies and communications with Supply Chain and 3 rd party Logistics; Sales, and QA
Understand proceduresand Supply Chain Organization objectives and strategies
Maintain assignedcustomer database and order/customer template information
Customer requests forcompany and product data
Participates on the UScustomer relations team to ensure efficient departmental operations – assistcolleagues with department wide work load.
Manages daily invoicingprocess; resolve discrepancies and communicates within Division andcustomers
The following are required:
High School Diploma/GED
Prior experience and/oreducation in a Supply Chain, Inventory Management, or related environment
Solid communications skills
Attention to detail /workflow process accuracy
Proven team basedplayer
Solid planning, timemanagement, and organizational skills
The following are preferred
A Bachelor’s Degree ina related field
Primary Location: NA-United States-North Carolina-Kinston
Organization: Industrial Biosciences
Education Level: High School Diploma/GED (±11 years)
Employee Status: Regular
Job Type: Entry Level
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.