DuPont Aramids Contract Manufacturing Quality Engineer in Richmond, Virginia
Aramids Contract Manufacturing Quality Engineer (Job Number: 200185W-01)
The contract manufacturing quality engineer position provides quality support for global contract manufacturers/tollers for the Kevlar® and Nomex® business.
Identifies and performs corrective and preventative actions related to quality management system improvement, customer satisfaction, quality related aspects of supplier and contract manufacturing.
Establishes quality management system procedures and systems to anticipate quality failure modes and prevent quality incidents.
Conducts 2 nd party quality audits at the contract manufacturer and monitors the corrective action plans.
Maintains customer and product specifications management to included statistical analysis of property data and assesses the capability to meet customer specifications, as well as following up on requirements that cannot be met.
Monitors product properties and control and disposition of non-standard production.
Lead and/or participate in investigation of internal and external (customer complaints) quality non-conformances and determine appropriate corrective action by coordinating team using tools such as 5 Why, FMEA’s, Root Cause Analysis, etc. and ensure actions are effective.
Coordinates customer complaint responses to customer or marketing / sales requests relating to quality information or issues.
Initiates, monitors, and executes quality improvement programs/events, to align with and achieve COTs (Critical Operating Tasks) or business goals.
Monitors raw material performance.
Support or lead manufacturing in maintaining document control to support the contract manufacture such as Standard Operating Procedures, statement of work and other quality documents.
Set up of all quality related properties in appropriate systems.
Troubleshoot COA to ensure customer documentation delivery.
Expected routine travel is about 25%. Travel may be higher depending on quality support needed. Must be able to travel internationally.
In order to be qualified, you must possess the following:
Ability to understand the quality standard relevant to the industry requirements (i.e. ISO 9001:2015) and the controls necessary to achieve and maintain compliance with the standards as appropriate.
Demonstrated ability to understand, calculate, establish, and communicate key quality metrics including complaints, complaint frequency, cycle time & audit results.
Demonstrated experience and results in auditing, carrying out root cause failure analysis and identify and drive closure on critical corrective and preventive actions.
Demonstrated understanding and experience in data analysis and its application to improve manufacturing process capability.
Experience in process troubleshooting, operational quality SOP knowledge, customer quality change management.
Understanding of quality IT systems and tracking. Knowledge of the processes and flow in the operation as it relates to quality.
Delivers clear and succinct oral and written messages and able to make complex messages clear both internally and to our customer.
Demonstrated leadership skills as to drive quality improvements. Required competencies: bias for action, integrity, judgement, strong interpersonal and leadership skills, solid time management skills, change agent behavior, and superior communication skills.
Bachelor degree in Engineering or a Science related field with a minimum of 5 years of experience in the quality field in an industrial or manufacturing environment.
ISO 9001:2015 Lead Auditor Certification required but may be obtained on the job.
Proficient in Minitab® and SAP and use of Microsoft programs (Excel, PowerPoint) for data analysis and reporting.
Six Sigma Green Belt or higher is strongly desired.
Knowledge of fabric/textile processing is preferred.
Primary Location: NA-United States-Virginia-Richmond
Organization: Safety & Construction
Education Level: Associate's Degree/College Diploma (±13 years)
Employee Status: Regular
Job Type: Experienced
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. For US Applicants: See the “Equal Employment Opportunity is the Law” poster.